Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within 14 days of your purchase.

  • Please email [email protected] to request a refund and we will assign you a tracking #.
  • Mail your returned item to:
  • IA-sportwear

Return Address:  

  • Nr. Bjertvej 67a 1tv, 6000 Kolding, Denmark

Please press this link, How to return your order: https://retur.pakkelabels.dk/iasportwear

Return Exceptions

Some items cannot be returned if they are opened. Products that has been worn, used, or altered will not be accepted for return or exchange.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will have to pay return shipping.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, Paypal)

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday – Friday 8 am – 5 pm.

Carriers

We use the following carriers to deliver our orders:

  • GLS
  • PostNord

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.