Getting Started
Quick Answers
  • Where can I use my promo code?

    Put your code into the ‘promo code” box at the checkout page and hit apply.

  • How can I track my order?

    You can track your order at GLS homepage, insert our tracking number you received with the e-mail.

    https://gls-group.eu/DK/da/find-pakke

  • New Account / Wishlist

    New Account:

    You can as a customer make an account for free. Every time you order from us again, the computer will remember all your contact information, and it will be added automatically.

    Wishlist:

    Wishlist is a good thing if you want the product, but still looking around for other products. Wishlist makes sure that you don’t miss the product, or spend time finding it again.

  • When will I receive my refund?

    The day we receive your package, we will refund your billing, it can take up to 5-10 days.

  • Do you have free delivery?

    Yes, we provide free delivery in Denmark. However, if we are shipping to Germany or Sweden, it will depend on the package weight. See more under shipping and delivery.

ORDERS AND RETURNS

Customer support

  • WHERE DO I FIND THE PRODUCTS

    You can find our products by clicking on “MEN” where there is a drop-down menu, where you choose what you want to search for.

  • WHAT CAN I PAY WITH?

    You can pay with: Visa, Master Card and Paypal.

  • HOW DO I GET CUSTOMER SERVICE?

    Click contact us where you can write an email to us and we will try to return as soon as possible.

  • HOW CAN I LOG IN IA-SPORTWEAR?

    You can log in to IA-sportwear by clicking on the “Sign in” icon in the upper right side of header. Then you create a user.

  • RETURN & CHANGE

    When returning or exchanging, the item must be in the same condition as we send it in. The item is returned to:

    NR. BJERTVEJ 67A 1TV, 6000 Kolding ‘IA sportswear ‘

    The customer is responsible for return shipping – Buy your return label at www.iasportwear.com To do this, click here on this link:

    Return Label

  • ADVERTISING RIGHTS AND RETIREMENT

    A license is granted under 2 years in accordance with the Purchasing Act. The complaint does not apply to errors or damage caused by improper operation of the product/service. A full return of 14 days is given on items purchased in our webshop. The period is counted from the day you receive the order. Return costs you will be responsible for.

    Contact us: [email protected]

    Address: Nr. bjertvej 67a 1tv. 6000, Kolding

  • WHAT ARE PRICES ON THE SHIPPING

    We ship all our products with GLS. We have 1-2 days delivery, we deliver both a parcel shop and private delivery. For more information, see the terms of trade.

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    POWr is the web’s leading plugin library and made this FAQ. Get your own, as well as Forms, Galleries, Social Feeds, eCommerce, and much more at POWr.io.